At Gardinia88, your privacy is more than a legal obligation — it is a responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store and protect your personal information as an online casino player in Malaysia.
Six core principles that underpin how Gardinia88 manages and protects the personal data of every Malaysian player.
All data transmitted between your device and Gardinia88 servers is protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions such as Maybank and CIMB.
Gardinia88 does not sell, rent or trade your personal information to any third party for marketing purposes. Your data remains yours and ours alone.
We clearly explain what data we collect, why we need it, and how long it is retained. No confusing legal language — just honest, straightforward explanations.
You have the right to access, amend, or request deletion of your personal data at any time. The Gardinia88 support team is available to assist with any privacy-related requests within 24 hours.
Gardinia88's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices are kept current in line with the latest legislative amendments.
Gardinia88 uses cookies solely to enhance the user experience and analyse website performance. You can manage your cookie preferences at any time through your browser settings.
Gardinia88 is an online casino and Sports Betting platform serving players across Malaysia. We understand that your trust in us depends not only on fair gameplay and secure payments, but also on how we handle the personal information you entrust to us.
This Privacy Policy sets out in detail how Gardinia88 collect, use, store, disclose, and protect your personal data when you use our platform — whether via our website, mobile app, or any other service channel.
By registering an account or using Gardinia88's services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Privacy Policy should be read together with Terms & Conditions Gardinia88 and forms part of the overarching agreement between you and our platform.
Gardinia88 collects various types of personal information depending on how you interact with our platform. Below is a summary of the data categories we collect:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad / passport number | Registration form, KYC process |
| Contact | Email address, phone number, residential address | Account registration, profile updates |
| Financial | Bank account numbers, eWallet IDs (Touch 'n Go, GrabPay), transaction history | Deposit/withdrawal process |
| Technical | IP address, device type, browser, operating system | Automated system logs |
| Activity | Game history, bets, login activity, bonus preferences | Platform usage |
| Communications | Support chat records, emails, complaints | Interactions with our team |
Gardinia88 not collect credit card numbers directly. All payment transactions are processed through certified, secure payment gateways. We also do not store your password in plain text — passwords are stored in an irreversible hashed format.
Gardinia88 uses your personal data only for lawful and necessary purposes. We will not process your data for any other purpose without first obtaining your additional consent.
You may withdraw your consent to receive marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting our support team.
Gardinia88 takes its data protection commitments seriously. We does not sell your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we may need to share your data:
We work with carefully selected third-party service providers who support our platform operations — including payment processors, cloud computing providers, analytics companies, and gaming software suppliers. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with Gardinia88's instructions.
Gardinia88 may be required to disclose your personal data where mandated by Malaysian law, including to:
In the event that Gardinia88 is involved in any merger, acquisition, or sale of assets, member personal data may be transferred as part of that transaction. You will be notified in advance, and your rights under this Privacy Policy will continue to be protected.
Gardinia88 employs multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
While we take all reasonable precautions, no security system is entirely foolproof. In the event of a data breach that affects you, we will notify you within 72 hours of becoming aware of it.
Gardinia88 retains your personal data for as long as your account remains active, and for the period required after account closure based on applicable legal and legitimate business requirements.
Once the applicable retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
As a registered Gardinia88 player in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA). We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If you believe any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data when it is no longer required, subject to any applicable legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes at any time, with no penalty.
You have the right to receive your personal data in a machine-readable format and to transfer it to another service provider where applicable.
To exercise any of the above rights, please contact our privacy team at privacy@gardinia88.com or via 24/7 Live Chat. We will respond within 14 working days.
Gardinia88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the Gardinia88 platform. For guidance on managing cookies in popular browsers, please refer to the official documentation for Chrome, Firefox, Safari or Edge.
The Gardinia88 platform may include integrations with third-party game providers and approved payment gateways. When you interact with these services, the respective provider's privacy policy may also apply.
Gardinia88 only partners with reputable game providers and payment processors that maintain verified data security practices. All payment providers we work with — including gateways for Touch 'n Go eWallet, GrabPay, DuitNow and FPX — comply with PCI-DSS security standards.
Gardinia88 is not responsible for the privacy practices of third-party providers. We encourage you to read the privacy policy of any external service you use alongside our platform.
Gardinia88 services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on Gardinia88 without permission are urged to contact us immediately at support@gardinia88.com.
Gardinia88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material amendments will be communicated via:
The "Updated" date at the top of this page will always reflect the date of the most recent amendment. Your continued use of the Gardinia88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.
Gardinia88 takes every privacy-related complaint seriously. We are committed to resolving all issues within a reasonable timeframe in a fair and transparent manner for all parties involved.
Gardinia88 protects your privacy at every step. Register an account today and enjoy a safe, fair and rewarding online casino experience alongside more than 250,000 Malaysian players who trust us.