Gardinia88 Terms & Conditions – Platform Usage Policy

1Acceptance of Terms & Conditions

Welcome to Gardinia88, an online casino and Sports Betting platform operating for players in Malaysia. This Terms & Conditions document constitutes a legally binding agreement between you ("Member" or "User") and Gardinia88 ("Platform", "We").

By accessing the Gardinia88 website, registering a new account, making any deposit, or using any of our services, you confirm that you have read, understood, and agree to be bound with all Terms & Conditions set out in this document, as well as all related policies and guidelines published by Gardinia88 from time to time.

If you disagree with any part of these Terms & Conditions, please stop using the Gardinia88 platform immediately. Continued use of our platform following any notified amendments to the Terms & Conditions will be considered as acceptance of the latest updated version.

2Member Eligibility

To be eligible to register and use the services of Gardinia88, you must meet all of the following requirements:

• Aged 18 years of age or older at the time of registration. Gardinia88 does not permit any underage individual to use this platform under any circumstances.
• Residing in or accessing the platform from a region that does not prohibit the use of online casino services such as those offered by Gardinia88.
• Having full legal capacity to enter into a binding agreement under applicable local laws.
• Not currently enrolled in any active self-exclusion list or responsible gaming protection program that you have voluntarily registered for.
• Not acting as an agent or representative of any third party when using your account.

Gardinia88 reserves the right to request proof of identity at any time to verify member eligibility. Required documents may include a Malaysian identity card (MyKad), passport, or valid Malaysian driving licence. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account suspension.

3Registration & Account Management

3.1 One Account Per Individual

Each individual is only permitted to hold one (1) active account at Gardinia88. Holding multiple accounts — whether under your own name, another person's name, different email addresses, or any other method — constitutes a serious breach of these Terms & Conditions. Gardinia88 reserves the right to close all such accounts and forfeit any winnings or balances accrued during the period of violation.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration and profile updates is accurate, correct and up to date. This includes your full name, date of birth, phone number, email address, and bank details. Inaccurate information may result in withdrawal delays or account termination.

3.3 Account Security

You are solely responsible for keeping your Gardinia88 account password confidential. Do not share your login details with anyone. Gardinia88 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact our customer support team immediately if you suspect your account has been accessed by an unauthorised party.

4Deposits & Payment Methods

Gardinia88 only accepts deposits in Malaysian Ringgit (MYR). Supported payment methods are as follows:

• Local eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Transfer: DuitNow (to a phone number or business ID)
• FPX / Internet Banking: Maybank2u, CIMB Clicks, RHB Online, Hong Leong Connect, AmOnline

The minimum deposit amount is RM 20 and the maximum varies depending on the chosen payment method. All deposits are processed automatically and are typically credited to your account within seconds to 10 minutes. If funds have not arrived within 30 minutes, please contact our customer support team with proof of transaction.

4.1 Deposit Responsibility

It is your responsibility to ensure that all payment details entered are accurate. Gardinia88 is not liable for any losses arising from incorrect information provided during a deposit. Any fees charged by third-party payment providers are the sole responsibility of the member.

5Fund Withdrawal

Withdrawal of funds from your account Gardinia88 is subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals may only be made to the same payment method used for your most recent deposit, or to a method that has been verified in your name.
• All bonus rollover requirements must be fully met before any withdrawal is processed.
• Gardinia88 reserves the right to request identity verification documents (KYC) before processing your first withdrawal or any withdrawal exceeding a specified limit.
• Withdrawal processing time is between 1 to 24 hours depending on the method and amount requested.

5.1 Withdrawal to eWallet

Withdrawals to Touch 'n Go eWallet, GrabPay, or Boost are typically processed within 1 to 3 hours on business days. Withdrawals requested over weekends or Malaysian public holidays may take slightly longer to process.

5.2 Withdrawal to Bank Account

Withdrawals via DuitNow or FPX to bank accounts such as Maybank, CIMB, or RHB are processed within 3 to 24 hours. Please ensure the registered bank account number is in your own name. Gardinia88 will not process withdrawals to third-party accounts.

6Bonuses & Promotions

Gardinia88 offers a variety of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to specific terms stated in each promotional offer. General bonus conditions are as follows:

• Each bonus has its own rollover (turnover) requirement that must be met before any bonus funds or bonus winnings can be withdrawn.
• Bonuses are only available to members who meet the eligibility criteria specified in the relevant promotional offer.
• Only one bonus may be used at a time unless otherwise explicitly stated by Gardinia88.
• Gardinia88 reserves the right to void any bonus obtained through suspicious activity, promotional abuse, or violation of the Terms & Conditions.
• Unclaimed bonuses that expire within the stipulated validity period will be automatically forfeited without any compensation.
• Bonus funds cannot be transferred between accounts and hold no cash value until all rollover requirements have been fully met.

6.1 Welcome Bonus

The Gardinia88 welcome bonus is available to new members only. Members who have previously registered, including those who open a new account after closing a previous one, are not eligible for this bonus. The specific rollover requirements for the welcome bonus are stated on the Welcome Bonus us.

7Game Rules

All games available on the platform Gardinia88 – including slots, baccarat, blackjack, roulette, live casino games, EPL football betting, and Malaysia Super League betting – each have their own specific rules accessible within the respective game interface.

• Game outcomes generated by a certified RNG (Random Number Generator) are final and binding unless there is clear evidence of a technical error.
• In the event of a technical disruption that affects the outcome of a bet, Gardinia88 reserves the right to void the bet and refund the stake amount to the member's account.
• Bets that have been confirmed and accepted by the system cannot be cancelled by the member, except under circumstances specified in the relevant game-specific rules.
• Minimum and maximum betting limits are set for each game and must be observed by all members.

7.1 Sports Betting

For Sports Betting covering EPL football, Malaysian Super League, badminton and e-sports, all displayed odds are subject to change until a bet is confirmed by the system. Confirmed bets will not be affected by any subsequent odds changes. Gardinia88 reserves the right to decline or limit bets from specific members at the platform's discretion.

8Prohibited Conduct

The following activities are strictly prohibited on the Gardinia88 platform and may result in immediate account termination, forfeiture of balances, and legal action:

• Fraud and Forgery: Providing false identity information, using another person's identity, or falsifying documents.
• Money Laundering: Using the Gardinia88 platform to conceal or disguise the source of illegally obtained funds.
• Bonus Abuse: Opening multiple accounts to claim bonuses repeatedly, colluding with other members to fraudulently meet bonus requirements, or any other form of promotional exploitation.
• Use of Unauthorised Software: Using bots, automation software, hacking tools, or any technology that provides an unfair advantage in gameplay.
• Collusion: Secretly colluding with other players to influence game outcomes in table games or Live Casino.
• Deposit Laundering: Making deposits and withdrawals with insufficient betting activity, solely to take advantage of the platform's payment methods.

9Privacy & Data Protection

Gardinia88 respects your privacy and is committed to protecting the personal information you share with us. The collection, use, and storage of your personal data is governed by Privacy Policy Gardinia88, which form part of these Terms & Conditions in their entirety.

• Your data is used for identity verification, payment processing, service communications, and platform improvements.
• Gardinia88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• You have the right to request access to your personal data, seek correction of inaccurate data, or request account deletion by contacting our support team.

10Limitation of Liability

To the extent permitted by applicable Malaysian law, Gardinia88 shall not be liable for:

• Any financial losses incurred as a result of betting activity, including money lost in games.
• Service disruptions caused by factors beyond our control, including internet infrastructure issues, natural disasters, or third-party actions.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any financial or investment decisions you make based on activity on the Gardinia88 platform.

Gardinia88's maximum liability to you under any circumstances shall not exceed the total amount of your last deposit into your account within the 30 days preceding the claim.

11Account Termination

11.1 Termination by Member

You may close your Gardinia88 account at any time by contacting our customer support team via Live Chat or by emailing support@gardinia88.com. Prior to closure, please ensure all eligible balances have been withdrawn. Any remaining balance in your account after closure is confirmed will be returned via your last payment method within 5 business days.

11.2 Termination by Gardinia88

Gardinia88 reserves the right to suspend or terminate your account at any time, with or without prior notice, if you:

• Violation of any section of these Terms & Conditions.
• Engaging in any prohibited conduct as outlined in Section 8.
• Failure to provide the required identity verification documents within the stipulated timeframe.
• Found to be accessing the platform from a restricted region.

12Amendments to Terms & Conditions

Gardinia88 reserves the right to modify, add to, or amend these Terms & Conditions at any time in response to operational requirements, legal changes, or service improvements. Members will be notified of any material changes through:

• Notices prominently displayed on the Gardinia88 homepage.
• A notification email to the address registered on your account.
• An in-account notice during your next login session.

Continued use of the Gardinia88 platform after the effective date of any amendment constitutes full acceptance of the updated Terms & Conditions. It is your responsibility to review this page periodically to ensure you remain informed of the current applicable terms.